An Interview with Mahen Surnam

What do you do for Trident Trust?

I lead the Loan Agency Services offering at Trident Trust and cover all aspects of managing the life cycle of loans issued by Private Debt Funds and other Financial Institutions. The services that we offer include Loan Administration, Facility and Security Agent, Note and Security Trustee roles.

What do you love most about your role?

The satisfaction of successfully closing a transaction within the agreed timeline and parameters. The other great aspect about the role is the Business Development side, as it gives me the chance to meet new people, and to attend events, conferences and seminars.

What has been your greatest achievement?

I only joined Trident Trust in September 2021 but in the short space of time, I have successfully been able to launch Loan Agency as a new product. On a more personal level, my greatest achievement is the way I have transformed myself, becoming more physically active, and keeping myself fit and healthy.

How has your business adapted in light of COVID-19?

Two years on from the start of the global pandemic, I don’t know if we can talk about adapting anymore! Although the situation of course presents ongoing challenges, it’s fairly normalised now. As long as you have the right technology infrastructure, organisation and focus, then you should be in a good position. We have focused very clearly on the health and wellbeing of our staff, and ensuring continuity of service to our clients.

Why has your company joined PCD?

It’s a great environment in which we can expand our network, learn and collaborate with industry colleagues.

Has anyone within your company ever attended a PCD webinar? What did they think?

I have not yet had the opportunity, but I am aware that many of my colleagues have attended PCD webinars and they have all been very complimentary about the content, structure and the follow-ups.

On a weekend, I am most likely found…

Exercising!!! Since the first Covid lockdown in the UK in March 2020, I started using my treadmill and slowly got addicted to it to the extent I spend about 25 hours per week – so 3 hours a day - walking! I also enjoy spending time with my family (if they manage to drag me away from the treadmill!).